Important Information
Policies
To help make your stay at Hotel Carlton On The Grand Canal in Venice as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear guidelines for a smooth canal-side stay.
The policies at Hotel Carlton On The Grand Canal Venice align with standard four-star hospitality practices. Guests are encouraged to review booking terms in advance. The rooms and policies support efficient check-in and departure, particularly for travelers arriving by train or water taxi.
- Check-In and Check-Out
Check-in typically begins from 2:00 PM. Check-out is generally by 11:00 AM.
- Identification Requirements
Valid photo identification and a credit card are required at check-in.
- Cancellation
Cancellation terms vary depending on the selected rate and booking conditions.
- Pets
Pets are generally not permitted at the property.
- Parking
No on-site parking is available; public parking facilities are located at Piazzale Roma.