Hotel Carlton On The Grand Canal Amenities

Business Facilities

• Meeting/Banquet Facilities
• Fax/photocopying
• Business centre

Cleaning Services

• Dry cleaning
• Ironing service
• Trouser press
• Laundry

Common Areas

• Outdoor furniture
• Shared lounge/TV area
• Sun terrace
• Garden
• Terrace

Entertainment & Family Services

• Babysitting/Child Services

Food & Drink

• Snack bar
• Restaurant
• Kid meals
• Wine/champagne
• Bar
• Kid-friendly buffet
• Fruits
• Packed lunches
• Room Service
• Special diet menus (on request)
• Breakfast in the room

General

• Breakfast takeaway containers
• First aid kit available
• Access to health care professionals
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Physical distancing in dining areas
• Live sport events (broadcast)
• Face masks for guests available
• Use of cleaning chemicals that are effective against Coronavirus
• All plates, cutlery, glasses and other tableware have been sanitized
• Happy Hour
• Linens, towels and laundry washed
• Cooking class
• Guests have the option to cancel any cleaning services
• Themed dinner nights
• Contactless check-in/check-out
• Delivered food is securely covered
• Process in place to check health of guests
• Food can be delivered to guest accommodation
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Property is cleaned by professional cleaning companies
• Coffee house on site
• Guest accommodation is disinfected between stays
• Live music/performance
• Physical distancing rules followed
• Tour or class about local culture
• WiFi available in all areas
• Cashless payment available

Miscellaneous

• Non-smoking Rooms
• Non-smoking throughout
• Facilities for Disabled Guests
• Heating
• Lower bathroom sink
• Toilet with grab rails
• Air Conditioning
• Family Rooms
• Lift
• Emergency cord in bathroom
• Higher level toilet

Reception services

• Luggage storage
• Tour Desk
• Safety Deposit Box
• Currency Exchange
• 24-Hour Front Desk
• Concierge Service

Room Facilities

• Daily Housekeeping
• Key access

Safety & security

• CCTV in common areas
• Security alarm
• CCTV outside property
• Smoke alarms
• Fire extinguishers

Services

• Free WiFi
• WiFi
• Internet services

Transportation

• Public transport tickets
• car hire